Pay Tel’s inteleMESSAGE™ product provides an automated message delivery option for inmates.

Pay Tel is pleased to offer our Pay Tel IQ Intelligent Messaging System, a patent pending comprehensive system of collecting, replying and managing inmate requests, scheduled for release in the 2nd quarter of 2014. This time-saving solution is the direct result of Pay Tel developer innovation and input from our existing client User Group.

  • Timely delivery of messages to appropriate party – (Pay Tel Tech Support, Medical Staff, Facility Personnel, etc.)
  • Tracks department/person who receives request
  • Integrated escalation and reminder process
  • Tracks delivery of reply message to inmate
  • Confirms time of receipt of reply message
  • Secure time/date stamps of entire process
  • Real time access for status tracking & reports
  • Eliminates time-consuming paper process