COMING SOON – Pay Tel’s inteleMESSAGE™ product provides an automated message delivery option for inmates.

This comprehensive system of collecting, replying and managing inmate messages and requests will be released in select facilities late 2017. This time-saving solution is the direct result of Pay Tel developer innovation and input from our existing client User Group.

  • Inmate messages to and from approved friends and family at a low cost per message
  • Free messages to Pay Tel Technical Support, Medical Staff, Facility Personnel, etc.
  • Tracks department/person who receives request
  • Integrated escalation and reminder process for messages requiring facility response
  • Tracks delivery of reply message to inmate
  • Confirms time of receipt of reply message
  • Secure time/date stamps of entire process
  • Real time access for status tracking & reports
  • Eliminates time-consuming paper process