Customer Calling Plans

  • IF you are using a VoIP or wireless phone
  • IF your phone number is blocked from receiving inmate collect calls
  • IF you want to manage your calling budget
    … Pay Tel is here to help you stay connected!

Pay Tel has two options to establish an account directly with us.

OPTION 1:  Open a Prepaid Account

Pay Tel offers a Prepaid Account to help you stay connected. To open a Prepaid account you will need to make a payment and your account number will be the phone number where you wish to receive calls.

OPTION 2:  Open a Direct Bill Account

Pay Tel will establish a Direct Bill Account for customers who submit a credit application and receive a satisfactory Beacon Credit Score.

You can open an account online by clicking one of the two account options below or you can call 1(800) PAY-TELL (1-800-729-8355), 24 hours a day.

Once you open a Pay Tel Direct Billed Account all charges will be billed directly by Pay Tel and must be paid on time to continue service with Pay Tel.

Phone conversations with inmates will be recorded and are subject to monitoring at anytime and all called party information is available to law enforcement.

Open a Prepaid Account                        Direct Bill Application