JOHN TAYLOE
NATIONAL SALES AND MARKETING DIRECTOR
Chowan College and High Point University

In 1996, John joined the Pay-Tel team bringing with him experience that includes over twenty years of management in customer service and sales, managing a staff in excess of 3,000 employees. He has worked extensively with State Government, Economic Development Groups, and other governmental agencies as it relates to business expansion.

John spends a great deal of his time meeting with existing, new and potential clients to analyze their needs and works diligently to stay abreast of new technologies. Duties include educating the marketing and sales team in new technologies and trends and assisting the account executives in client support.

MARY ERICKSON
MARKETING/SALES ANALYST
A.A.S. Information Systems: Network Administration and Support, Guilford Technical Community College

Mary has over eight years experience in Inmate Phone Service Marketing and Sales. Primary duties include the coordination of all materials and analysis for RFPs, developing sales and marketing materials and competitor research and analysis. In addition, she is always on the lookout for new and fun promotional items to "give-away" at industry tradeshows.

JIM HIGGS
ACCOUNT EXECUTIVE

Jim served as Sheriff of Montgomery County, GA for sixteen years. His experience includes President of the Georgia Sheriff’s Association - 1990 to 1991, Member of the Georgia Sheriff’s Retirement Board - 1991 to 1997, and Chairman of the Retirement Board - 1995 to 1996. Jim’s duties at Pay-Tel include marketing and client support for the inmate phone division.

PHIL ELLIS
ACCOUNT EXECUTIVE
BS in Business Administration from Atlantic Christian College (now Barton College)

Phil’s experience is extensive including several years as a law enforcement professional performing various duties before being elected sheriff in 1974. He served as Sheriff of Edgecombe County, NC for an impressive twenty-two years prior to his retirement in 1996 and as President of the North Carolina Sheriff’s Association from 1991 to 1992. Duties include marketing and client support for the inmate phone division while utilizing his experience to assist sheriffs and confinement facility administrators in creating customized inmate phone systems for their facilities.

RANDY CHESTER
ACCOUNT EXECUTIVE
Honor Graduate of the Northeast Georgia Police Academy

Randy served as Sheriff of Dawson County, GA for eleven years and Chief of Police at North Georgia College for four and half years. His experience includes President of the Georgia Sheriff’s Association – 1991 to 1992; Chairman of the Appalachian Drug Task Force 1991 to 1995; Served on Governor’s Statewide DUI Task Force - 1991 to 1995; Northeast Georgia Police Academy Advisory Board – 1985 to Present; and Member of the Georgia Sheriffs’ Association Executive Board - 1988 to 1996. Randy’s duties at Pay-Tel include marketing and client support for the inmate phone division.

CHARLIE DEAN
ACCOUNT EXECUTIVE
BA, Communication Studies from the University of Florida

Charlie’s experience includes several years in sales, including experience in marketing inmate phone systems. Duties include marketing and client support for the inmate phone division.

PATRICK FOBARE
ACCOUNT EXECUTIVE
Attended Virginia Western Community College

Patrick has 15 years prior Management experience including Service Center Management for inmate canteen service. He was responsible for the operation of a service center that covered Virginia and North Carolina and renewed contracts and helped to sign new accounts. Duties include marketing and client support for the inmate phone division.

Wanda Thompson
MARKETING/SALES COORDINATOR

Wanda has over 10 years of experience with Pay Tel working in both the accounting department and Sales and Marketing. As a member of the Sales and Marketing team Wanda is responsible for the coordination of service requests between the account executives and appropriate jail staff. Other duties include maintaining the client and potential client databases, tracking budget expenses, Trade Affiliations, and Trade Show Coordination. Wanda is also responsible for obtaining information on new services that Pay Tel may offer to their clients.

Andy Maxey
ACCOUNT EXECUTIVE
Walter's State Community College

Andy is from Knoxville , Tennessee and is a sworn special deputy with the Knox County Sheriffs' Office. He has been Pay Tel's service technician and liaison for the Knox County Sheriff s Office for over eight (8) years. He has been thoroughly involved with the inmate communication process from sales, installation and maintenance. Andy has owned his own payphone company which has given him further knowledge in customer relations, report generation, equipment maintenance and new technology.

Andy's duties at Pay-Tel include marketing and client support for the inmate phone clients.