• If... your local telephone company or Wireless Carrier will not bill inmate collect calls
• If... you have reached Pay Tel's billing limit for calls with your local telephone company
• If... your phone number is blocked from receiving inmate collect calls
• If... you want to manage your calling budget
... PAY-TEL is here to help you!!!
PAY-TEL has two options to establish an account directly with us.
First, Pay Tel offers a Prepaid Account to help you stay connected. To open a Prepaid account you will need to make a payment and use your phone number where you wish to receive calls as your account number. Payments are posted when they are received and phone numbers unblocked throughout the day. Our payment options include VISA, MasterCard, Check/Debit Card, MoneyGram and Western Union Prepaid Services.
Second, is our Direct Bill Account for customers who submit a credit application and receive a satisfactory Beacon Credit Score.
You can open an account online by clicking one of the two account options below or you can call 1(800) PAY-TELL (1-800-729-8355), 24 hours a day. You can make a payment with Visa, MasterCard, Check/Debit Card.
For answers to Frequently Asked Questions, click here.
With a PAY-TEL Prepaid Account or Direct Bill Account you can budget your calls and avoid any interruption in receiving calls.
When you choose to open a Prepaid Account it is a permanent decision.
Once you open a PAY-TEL Account, no additional charges will be billed on your local telephone bill. Any calls accepted prior to opening your PAY-TEL account will be billed on your local telephone company bill and must be paid on time to continue service with PAY-TEL.
If PAY-TEL receives notification from your local telephone company of an outstanding balance on your local phone bill for PAY-TEL calls, your PAY-TEL Account calling privileges may be suspended until the outstanding balance is paid. In addition, PAY-TEL reserves the right to use the money placed in a Prepaid Account to satisfy past due charges billed through your local telephone company.
Phone conversations with inmates will be recorded and are subject to monitoring at anytime and all called party information is available to law enforcement.
Thank you for your interest in PAY-TEL's Account options.