"I really appreciate being able to get my questions answered and manage my account online."

DK - Lexington, SC


What is the most economical way to open an account quickly?

How can I check my account balance?

How do I unblock a number?

Will I get an account statement?

How do I check my account statements?

Why is account balance information on the Automated Customer Service Phone System and the “My Account” page on the Web not real time?

What if I forgot my PIN?

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Can I access an account on the website when it was opened over the phone on the Payment Hotline?

How does Pay Tel notify customers when an account balance is low?

Will I get credit for dropped calls?

How do I request a refund?

How do I receive funds that are left on an account after six months?



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