What is the most economical way to open an account quickly?

How can I check my account balance?

How do I unblock a number?

Will I get an account statement?

How do I check my account statements?

What if I forgot my PIN?

Why is account balance information on the Automated Customer Service Phone System and the “My Account” page on the Web not real time?

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Can I access an account on the website when it was opened over the phone on the Payment Hotline?

How does Pay Tel notify customers when an account balance is low?

Will I get credit for dropped calls?

How do I request a refund?

How do I receive funds that are left on an account after six months?

 

How does Pay Tel notify customers when an account balance is low?

Thanks to Paula J. of East Dublin, Georgia for this suggestion.      

  • Pay Tel has historically placed an automated call to customers when:
    • Their account balance gets low
    • Their number has been blocked for lack of fund
  • Pay Tel sends an email alert to customers that have set  their account up on our website to notify them when their account balance is low. For others, a courtesy call is made when their account balance is low.

 
   
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