What is the most economical way to open an account quickly?

How can I check my account balance?

How do I unblock a number?

Will I get an account statement?

How do I check my account statements?

What if I forgot my PIN?

Why is account balance information on the Automated Customer Service Phone System and the “My Account” page on the Web not real time?

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Can I access an account on the website when it was opened over the phone on the Payment Hotline?

How does Pay Tel notify customers when an account balance is low?

Will I get credit for dropped calls?

How do I request a refund?

How do I receive funds that are left on an account after six months?

 

What is the most economical way to open an account quickly?

  • If you have access to a computer you can open an account on our website for a $3.00 processing fee charged by the third party website payment provider.
  • If you only have access to a phone you can open an account for a processing fee of $3.00 by calling the third party Payment Hotline at 1(800)729-8355.
  • If you wish to speak with a Payment Specialist to open an account and make a payment the payment processing fee is $5.95.
  • After you have opened an account over the website or the Payment Hotline the most economical way to make payments is to mail a check or money order to Pay Tel for no transaction fee.

 

   
© 2011 Pay-Tel Communications, Inc., Greensboro, NC 27419 | Privacy Policy | Terms of Use