How can I get a rate quote?

• Best way - when you receive a collect call from an inmate you will hear a prompt to receive a rate quote before you accept the call. Press 4 and you will receive a rate quote before you accept the call and incur any expenses.

• Second way - when calling 1-800-729-8355 after you have entered your 10 digit phone number and PIN, follow the voice prompts to receive a rate quote.

• With both rate quotes you will be given the retail rate for the call. Universal Service Fees and federal, state, and local taxes apply to call rates. If you open a Family Connection Calling Plan? Prepaid Account you will receive a discount on the retail rate.